Get in touch
Got a question for us? Our friendly, UK-based team is here to help. You can call us on 0800 059 0980, Monday to Friday, 8am – 8pm and Saturday, 9am - 5pm.
Rather email us? Fill out your details below, with your query, and we’ll get back to you within 48 hours.
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Truly local support
Our Customer Service Team is based in the UK and we have local engineers dotted around Scotland and the north of England. They live there, after all.
So, if you ever have an issue with your Wi-Fi, we’ll be on it in a flash. If you’d like to speak to a member of our team, you can call us Monday to Friday, 8am – 8pm and Saturday, 9am - 5pm.
So, if you ever have an issue with your Wi-Fi, we’ll be on it in a flash. If you’d like to speak to a member of our team, you can call us Monday to Friday, 8am – 8pm and Saturday, 9am - 5pm.
0800 059 0980Join the GoFibre Team
Are you a go-getter? We’re growing fast and always on the lookout for great people. So, if you want to be part of the team taking broadband to the next level, get in touch.
Office Location
Edinburgh
Floor 8,
Exchange Tower,
19 Canning Street,
Edinburgh,
EH3 8EG.
FAQs
Who is GoFibre?
GoFibre specialises in delivering full fibre broadband to properties and businesses across Scotland and the north of England. Find out more on our About Us page.
When is GoFibre coming to my town?
We’re building fibre as fast as we can in as many locations as we can! The best thing for you to do is register your interest and then you’ll be automatically included in updates about our fibre deployment and be one of the first to get connected.
How do I switch to GoFibre from another broadband supplier?
It is easy to switch from your current broadband provider to GoFibre. Simply register your interest on our website and we will be in touch to talk about your package options and book your installation. Please note some providers may charge you a cancellation fee, but we’ll help guide you through this process.
How long will it take for me to be installed?
As soon as our full fibre connection is available for your property, one of our friendly customer service team will be in touch to schedule your installation. We will complete our Teesdale rollout by the end of 2025.
How do I switch to GoFibre from another broadband supplier?
It is easy to switch from your current broadband provider to GoFibre. Simply register your interest on our website and we will be in touch to talk about your package options and book your installation. Please note some providers may charge you a cancellation fee, but we’ll help guide you through this process.
