Get in touch
Got a question for us? Our friendly, UK-based team is here to help. You can call us on 0800 059 0980, Monday to Friday, 8am – 8pm and Saturday, 9am - 5pm.
Truly local support
So, if you ever have an issue with your Wi-Fi, we’ll be on it in a flash. If you’d like to speak to a member of our team, you can call us Monday to Friday, 8am – 8pm and Saturday, 9am - 5pm.
0800 059 0980Join the GoFibre Team
Are you a go-getter? We’re growing fast and always on the lookout for great people. So, if you want to be part of the team taking broadband to the next level, get in touch.
Office Location
Floor 8,
Exchange Tower,
19 Canning Street,
Edinburgh,
EH3 8EG.
FAQs
Who is GoFibre?
When is GoFibre coming to my town?
How to switch from your current broadband provider to GoFibre?
Switching to GoFibre is super simple! All you need to do is place an order with us and during the booking process, select the One Touch Switching option. This is a free service where we handle the cancellation with your current provider—no need to contact them yourself. If you're still under contract, we'll also cover your cancellation fees up to £200. Just select the Switching Credit option during the booking process.
Here is a step-by-step guide to changing to GoFibre:
- Check your postcode to see if we’re available in your area using our postcode checker.
- Choose your full fibre package and select the switching credit option if you’d like us to cover your cancellation fees.
- Choose any extras you’d like to add to your package.
- In the final step, check your details and select One Touch Switching if you want us to manage the switch with your current provider. Then confirm your order.
After that, you’ll receive an email confirmation. And from there, we’ll take care of the rest, including managing your switch—it's that easy!
For more details, take a look at our guide on how to switch your broadband provider.
How long will it take for me to be installed?
How to switch from your current broadband provider to GoFibre?
Switching to GoFibre is super simple! All you need to do is place an order with us and during the booking process, select the One Touch Switching option. This is a free service where we handle the cancellation with your current provider—no need to contact them yourself. If you're still under contract, we'll also cover your cancellation fees up to £200. Just select the Switching Credit option during the booking process.
Here is a step-by-step guide to changing to GoFibre:
- Check your postcode to see if we’re available in your area using our postcode checker.
- Choose your full fibre package and select the switching credit option if you’d like us to cover your cancellation fees.
- Choose any extras you’d like to add to your package.
- In the final step, check your details and select One Touch Switching if you want us to manage the switch with your current provider. Then confirm your order.
After that, you’ll receive an email confirmation. And from there, we’ll take care of the rest, including managing your switch—it's that easy!
For more details, take a look at our guide on how to switch your broadband provider.
