Switching Credit

We want to support customers who wish to start enjoying GoFibre's services as soon as possible. That's why we're offering a switching credit worth up to £200 to sign up to GoFibre!

What is the GoFibre switching scheme?

To make your switch easier, we're offering a switching credit of up to £200 which you can put towards any pesky cancellation charges from your current provider. It's dead simple; slide the toggle to let us know you'd like to use the switching credit option and once you've placed your order send us:

How do I claim Switching Credit?

It's really simple, once you've ordered your GoFibre package, email us with the following:

  • Your name and address;
  • Your GoFibre account number;
  • A copy of the final bill from your previous provider showing the early termination charges; and
  • Confirmation that the early termination charges have been paid – this could be a copy of a bank or credit card statement showing the relevant payment. (You can redact all other info)
  • We want it to be as seamless as possible with no WiFi downtime so don't cancel your current contract until we're full up and running and you're enjoying full fibre bliss!
  • Send all of your docs to switching@gofibre.co.uk
  • Sound complicated? It's not, we promise, but if you'd prefer to speak to one of the team, just give us a buzz and we'll get you sorted 0800 059 0980

Any questions? Get in touch

Sending your application

All information relating to your application to receive a switching credit should be sent by email here

Read the full terms & conditions here

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