Switching Credit
We want to support customers who wish to start enjoying GoFibre's services as soon as possible. That's why we're offering a switching credit worth up to £200 to sign up to GoFibre!
What is the GoFibre switching scheme?
To make your switch easier, we're offering a switching credit of up to £200 which you can put towards any pesky cancellation charges from your current provider. It's dead simple; slide the toggle to let us know you'd like to use the switching credit option and once you've placed your order send us:
How do I claim Switching Credit?
It's really simple, once you've ordered your GoFibre package, email us with the following:
- Your name and address;
- Your GoFibre account number;
- A copy of the final bill from your previous provider showing the early termination charges; and
- Confirmation that the early termination charges have been paid – this could be a copy of a bank or credit card statement showing the relevant payment. (You can redact all other info)
- We want it to be as seamless as possible with no WiFi downtime so don't cancel your current contract until we're full up and running and you're enjoying full fibre bliss!
- Send all of your docs to switching@gofibre.co.uk
- Sound complicated? It's not, we promise, but if you'd prefer to speak to one of the team, just give us a buzz and we'll get you sorted 0800 059 0980
Any questions? Get in touch
0800 059 0980Switching is super easy!
Ready to make the switch? With One Touch Switching, you don’t even have to speak to your old provider—we’ll handle everything for you. Plus, we’ll cover your cancellation fees with a £200 switching credit, so there’s no cost to making the move. Time to enjoy the good stuff!
