Enhanced Wi-Fi technical information

Are you wanting to get to know your Enhanced Wi-Fi mesh router or your GoFibre extender better? Are you wondering what the lights mean? Do you want to know how to connect a device to your mesh router with a LAN cable? The answers to these and many more questions are below.

Are you looking for information on how to set-up your Enhanced Wi-Fi mesh router or your GoFibre extender? Please go to this page.

Are you looking for troubleshooting steps for your Enhanced Wi-Fi mesh router or your GoFibre extender? Please go to this page.

Before you can get the information that is relevant for you, please identify whether you have an Enhanced Wi-Fi mesh router or a GoFibre extender. See the images below.

Enhanced Wi-Fi mesh router

This is the Enhanced Wi-Fi mesh router. From the front it looks identical to the GoFibre Standard router but will look different from the back.

This is the back of your Enhanced Wi-Fi mesh router showing you the light on the right. Information on the different light colours are below.

This is the back of your Enhanced Wi-Fi mesh router showing the different ports and buttons. From left to right:

GoFibre Zyxel Extender

This is the front of your GoFibre Extender showing the four lights. From left to right:

Power

• Power - Green: Your GoFibre extender is on.
• Power - Green (blinking): Your GoFibre extender is turning on.
• Power - Red: Your GoFibre extender has a fault. Please try turning your GoFibre extender on and off. If this does not fix your issue then please contact us.
• Power - Off: Your GoFibre extender is turned off. Make sure the plug socket is turned on at the wall and the power cable is inserted correctly into your GoFibre extender.

Link quality:

• Link - Green: The connection between your GoFibre router and your GoFibre extender is good.
• Link - Amber: Your GoFibre extender is too close to your GoFibre router, please move it further away.
• Link - Red: Your GoFibre extender is too far away from your GoFibre router, please move it closer.
• Link - Off: Your GoFibre extender is not connected to your GoFibre router.
  Please follow the set-up steps here.

Wi-Fi:

• Wi-Fi - Green: Your GoFibre extender is connected to the internet.
• Wi-Fi - Off: The Wi-Fi for your GoFibre extender is turned off. Please contact us to help you resolve this issue .

WPS:

• WPS - Green: WPS connection has been successfully established. Wi-Fi Protected Setup (WPS) is a wireless method that is used to connect certain Wi-Fi devices, such as printers and security cameras, to your Wi-Fi network without using a password.
• WPS - Amber: WPS process is in progress.

This is the back of your GoFibre Zyxel Extender.