Once you’ve signed up, we aim to get your home in North Berwick connected to full fibre within around 14 days, and we’ll keep you updated along the way. When installation day comes, one of our friendly engineers will visit to get everything set up. Just make sure someone over 18 is home, and we’ll take care of the rest.
Since we use our own dedicated fibre cables, we’ll usually need to bring a line into your property. Most of the time, this means a quick, tidy installation, sometimes involving a small hole (around 10mm) to feed the cable inside. We’ll always explain the process in advance and make sure everything is neat, secure, and exactly how you want it.
Most homes in North Berwick are eligible for our standard installation, but if anything extra is needed, like access via a long driveway or underground cabling, we’ll let you know upfront. No surprises, just smooth sailing.
Want more detail? Have a look at our handy installation guide.