Speed and Coverage Guide

At GoFibre, we’re dedicated to delivering ultra-fast, ultra-reliable broadband with exceptional customer service from our friendly local teams.

This handy guide will help you:

Learn about what can impact your in-home Wi-Fi coverage and speed
Get tips to boost your speed and improve your Wi-Fi coverage
Understand what additional GoFibre services are available to enhance your broadband experience

Whether you're streaming, gaming, working from home, or just browsing, we want you to get the most out of your GoFibre broadband.

Speed

Result! You’re connected to GoFibre’s ultra- fast broadband. Our full fibre connection delivers a seamless online experience for your home, meaning you can book your next holiday, stream the latest boxset, and game to your heart’s content with peace of mind.

To make sure you’re getting the most out of your GoFibre broadband, it’s helpful to know there’s a few things that can impact your online experience that you might not be aware of.

Wired vs Wireless: How to get the best speed?

Connecting to your GoFibre broadband wirelessly is the most common and convenient option - perfect for smartphones, tablets, and laptops throughout your home.

However, for the fastest and most stable connection, we recommend using a wired (LAN/Ethernet) connection wherever possible.

Why use a wired connection?

Faster speeds with no risk of wireless interference
More stable performance for streaming, gaming, and video calls
Ideal for devices like TVs, Sky Q boxes and gaming consoles

The images below show the LAN Ethernet ports on your GoFibre router that you can use for a wired connection with your devices.

Wireless Connection (Wi-Fi)

Not all your home devices support an Ethernet port, and for good reason. Could you imagine carrying a smart phone around all day with an Ethernet port - it would be like going back to the days of the brick phones of the early 2000s.

Thankfully as your smart devices have got slimmer and slicker, the Wi-Fi technology in them has improved drastically too.

Connecting through Wi-Fi gives you the freedom and portability to move around your home, meaning you can enjoy your online experience without being strung to a cable.

Connecting a device through Wi-Fi will still provide ultra-fast speeds but they won't be as fast as a wired connection because there's more room for interference or signal loss over Wi-Fi. Not all devices are capable of using our ultra-fast speeds over Wi-Fi.

Some older devices, or devices without the latest technology might struggle to achieve the full package speeds our connection offers over Wi-Fi.

Coverage

Our Wi-Fi routers are nifty pieces of kit. Utilising the latest technology and Wi-Fi 6, they can deliver a whole lot of Wi-Fi range throughout your home. As with all broadband routers, there are things that can interfere with your Wi-Fi connection within your home.

Physical Objects

Did you know that your Wi-Fi signal drops by around 25% for every wall it passes through, and sometimes even more for older, thicker walls? For most modern homes, your GoFibre Wi-Fi connection will comfortably let you watch a tutorial of your tastiest kitchen recipe if your router’s in another room, but you won’t be able to get the same speed you can expect right next to your router. Other physical features such as furniture and ceilings can also limit your Wi-Fi speed and range.

Range

Whilst our routers are capable of delivering connectivity throughout your property, you might not be able to achieve full coverage in every room of your home. You should not expect your router to provide a connection to any outbuildings, such as your garden shed or garage, and it’s unlikely to allow your solar powered lawnmower to connect whilst cutting your grass.

Devices

Your GoFibre connection will allow you to connect lots of devices at once - awesome, right? When you have multiple devices connected to the Wi-Fi and being used, it will reduce the speeds available on others. Certain devices and online activities will use more bandwidth than others. For example, if you’re streaming your favourite show in Ultra-HD it will use around 20Mbps, whereas more data intensive activities such as online gaming can use up to 50Mbps.

Interference

We’ve talked about physical obstructions, but we also need to consider digital interference. Things such as underfloor heating, home security systems, microwaves, foil wall insulation and even fish tanks can interfere with the Wi-Fi signal throughout your home and limit the range and speeds available on your network. Anything that presents a barrier other than the air we breathe can impact your Wi-Fi connection.

How can I boost my speed and improve my Wi-Fi coverage?

Place your GoFibre router in an elevated and open location
Avoid hiding your GoFibre router in cupboards or placing it behind large objects like TVs or sofas. The more central and visible your router is positioned, the better your Wi-Fi signal will reach throughout your home.
Move electrical equipment (such as baby monitors, speakers, TVs) as far away as possible from your router to prevent interference
Reduce the number of devices connected to your GoFibre router especially if they’re not actively in use. This ensures the fastest speeds are available for your connected devices.
Regularly update the software on your devices.
Wherever possible, connect devices like Sky Q boxes and TVs directly into your router using an Ethernet cable to enjoy the best possible experience.

Additional GoFibre Services

If after following these tips you are still not getting the speeds you want in the rooms you need, GoFibre offers some additional services that can enhance your experience.

Enhanced Wi-Fi

GoFibre offers Enhanced Wi-Fi to help boost your signal around your home and deliver full-home-coverage. Enhanced Wi-Fi includes mesh routers which extend your signal to eliminate Wi-Fi dead spots and deliver fast, reliable Wi-Fi to every corner of your home.

To add Enhanced Wi-Fi to your plan or learn more about this service, please call our friendly Customer Service Team on 08000 590 980.

Wi-Fi Optimisation Visit

If you think your Wi-Fi set up could be better, or you want someone to guide you through getting the best out of your GoFibre connection, we can send a Wi-Fi Optimisation Engineer to tailor your connection to your home’s needs. You can read more about our Wi-Fi Optimisation visits here.

To schedule a Wi-Fi Optimisation Visit or learn more about this service, please call our friendly Customer Service Team on 08000 590 980.