GoFibre Network Status

There are currently no issues impacting the GoFibre network

If you are experiencing any issues with your GoFibre broadband, please follow the steps on the GoFibre troubleshooting page https://gofibre.co.uk/help/technical-support-troubleshooting/

GoFibre Network FAQs

I am having internet issues but my area is not listed on this page, what should I do?

Please take a look at our Technical Support Hub https://gofibre.co.uk/help/technical-support-hub/. This has lots of support articles that will help you fix your issue.

I think I am impacted by an issue listed above, should I contact you for more information?

Firstly, we are sorry that you are impacted by this issue, our team will be working as fast as possible to fix the issue.

You don't need to contact us as our Customer Service team will update this page when we have more information to share. Our Customer Service team don't have anymore information than is on this page. Please check this page regularly for updates.

Do I need to report a service issue if it's already listed here?

No. If a service issue is already listed on this page, our teams are aware of it and are working to resolve it as quickly as possible.

How often is the Network Status page updated?

This page is updated as soon as new information about a service issue is available. We aim to provide an estimated fix time as soon as we are able to.

My broadband is slow, what can I do?

If you broadband is slow, check out our Speed and Coverage Guide. It's full of tips to ensure you are getting the fastest speed possible in your home.

I don't have WiFi coverage in my whole home or a specific room, what can I do?

If your WiFi coverage isn't reaching certain parts of your home, check out our Speed and Coverage Guide. It's full of tips to improve the WiFi coverage around your home.