Having trouble with your broadband?
Click below to go to our troubleshooting page for step-by-step guidance and support.
Technical Support Hub
Looking for help with your GoFibre broadband? Our technical support articles are here to help. Simply select a topic below to find the information you need. Need a quick answer? Try Chatby, our AI Assistant. Click the button below and ask Chatby your technical question.
Technical Support Articles
Speed & Coverage Guide
Do you want to find out more about broadband speeds, WiFi coverage, and how to get the best experience in your home?
Click below to go to our Speed & Coverage guide.
Device Support
Need help connecting or using a device with your GoFibre broadband?
Click below to go to our Device Support page for guidance on TVs, printers, games consoles, and more.
Call Plan+ Troubleshooting
Need help with your GoFibre Call Plan+ service?
Click below to go to our Call Plan+ troubleshooting page for step-by-step guidance and support.
GoFibre App
Do you want to know how to set-up the GoFibre App?
Do you want to know what can you do with the GoFibre App?
Click below to go to our GoFibre App support page.
GoFibre Equipment
Looking for information about your GoFibre equipment?
For information on your GoFibre ONT, Router, Mesh Router or Extender, view our GoFibre Equipment page.
Extender or Enhanced WiFi Set-up
Need help setting up your GoFibre Enhanced WiFi mesh routers or WiFi Extenders?
Click below to go to our Enhanced WiFi or WiFi Extenders page for step-by-step setup guides and helpful advice.
Extender or Enhanced WiFi Troubleshooting
Need help with your GoFibre Enhanced WiFi or WiFi Extenders?
Click below to go to our troubleshooting page for step-by-step guidance and support.